VoIP Phone System RFP

**PROPOSER QUESTIONS AND CITY RESPONSES**

INTRODUCTION

The City of Bandon (City) is seeking proposals for a comprehensive city-wide VoIP Phone System that delivers a manageable, secure, reliable, and scalable system to replace the City’s existing telephone system.  The City will consider both cloud hosted and on-premise VoIP Phone System solutions.  The proposed solution must meet or exceed the City’s security requirements and communication needs. 

PROPOSALS

Respondents should include responses to the section above and all sections below in their proposal submission.  If additional material is required for one or more questions, please label attachments clearly and reference them in your response.  Responses received under this RFP that fail to address each of the sections, in adequate and complete details, will be deemed as nonresponsive and will not be considered for selection.  Note that responses of “to be provided upon request” or “to be determined” or the like, or that do not otherwise provide the information requested (e.g., left blank) are not acceptable.

The City’s intent is to enter into an agreement with the successful Proposer for a term of five (5) years with the option to extend the agreement for an additional five (5) years for a maximum term of ten (10) years. 

This Request for Proposal (RFP) is intended to provide interested Proposers with sufficient information to prepare and submit a proposal for consideration by the City.

Proposals must be received by 1:00pm on Friday, August 19, 2022.  Proposals received after CLOSING are considered LATE and will NOT be accepted for evaluation.  Late submissions will not be considered.  Proposals may be submitted electronically, by mail or delivered in person.  Please include “Proposal for Phone System” in the subject line or on the envelope.

• E-mail: amcmahon@cityofbandon.org
• Mail: PO Box 67, Bandon, OR 97411  Attention: Andrea McMahon
• Delivered: 555 Highway 101, Bandon, OR 97411

SOLICITATION SCHEDULE

The City anticipates the following general timeline for this RFP.  The following dates are subject to change:

*Questions and clarification requests should be emailed to Andrea McMahon at amcmahon@cityofbandon.org . Responses will be posted on the City of Bandon RFP website by August 6th @ 5:00p.m.

For the full RFP click Here

Q & A